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Burnley Council is all about working hard for you - residents of the borough.

The links on this page go straight to information about the main services we provide – just click the images for the service or issue.

There are icons you can click at the top of every page for the things you want to book, to report, to apply for and to pay for.

It’s all part of our drive to make it easy for you to let us know what we need to act on, and to sort things out.

You can also link to the other main sections in the website. As well as residents' pages on our main services, there are sections about doing business in Burnley; visitors’ information, including lots that you will want to find out about; the latest news and views on the borough, and facts and information about the Council’s work and decisions.

Click here if you are looking for Environmental Health or Licensing services

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Town Hall Talk

17th September

 

‘What’s the point?  …  They’ll do what they want anyway … What difference can I make?’

Those are just some of the things people sometimes say about politics, whether nationally or locally.

Frustration is understandable. Things do take time, and not everything is easy to sort out.

But it’s really important that people do speak out about the things that matter to them.

Here in Burnley, we are committed to listening to peoples’ views, and taking account of them in our local decision making.

The Council and its Executive can’t simply agree with everything we hear.

For one thing, we get different points of view from different people. And we also need to work within legal and financial frameworks which are set for us nationally, whether we like it or not.

But your views do make a difference.

For example, when I held a ‘pop up’ surgery in Burnley town centre last month, people told me about their experiences with some of our council services. I took up what I’d heard with the relevant managers, and changes are being put in place to improve things.

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For: Buses, Schools, Libraries, Registrars Office, Highways, Social Services

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Burnley - the most enterprising town in britain award winner 2013 Investors in People - Champion