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Benefits and how to apply

Benefits and how to apply

The Revenues & Benefits service administers claims for Housing Benefit on behalf of the Department for Work & Pensions. The service also administers the Discretionary Housing Payment scheme.

Housing Benefit is a means tested benefit for tenants to help meet their rental liability.

Council Tax Support is available to help people on low incomes to meet their Council Tax liability.

All applications for Housing Benefit and Council Tax Support should be made online using our online portal. If you wish to claim both benefits you need only complete one application. 

If you are unable to access the website or have additional needs, we can supply a paper form from our Contact Burnley offices on Parker Lane, Burnley. If you apply online we may be able to process your application faster than if you apply using a paper form providing you supply the necessary evidence.

 

Burnley is now a ‘full service’ Universal Credit area. This means that how you apply for help with paying your rent has changed. Before you continue to complete our form please ask yourself the questions below.

Are you receiving any of the following benefits?

  • Job Seekers Allowance (Income Based)
  • Employment & Support Allowance (Income Based)
  • Income Support
  • Working Tax Credits
  • Child Tax Credits
  • Housing Benefit

Are you or your partner of Pensionable Age?https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/310231/spa-timetable.pdf

Do you have more than 2 dependent children?

Are you currently living in any of the following properties?

  • Temporary accommodation provided by the local authority
  • A Housing Association, registered charity, not for profit organisation or county council property which provides you with support as part of your tenancy agreement
  • Local authority hostel
  • Domestic Violence Refuge

If you have answered YES to any of these questions please continue to complete our online form. Otherwise you need to make a claim for Universal Credit to see if you are eligible for help with your housing costs. Claims must be made online at https://www.gov.uk/apply-universal-credit

IMPORTANT: This applies only to Housing Benefit - if you also want to claim Council Tax Support you MUST make a claim with us.

 

Estimate your benefit

Before making a claim, why not use our online calculator to see if you are eligible. 

If you wish to make a claim online please follow the link below.

Burnley Benefits Online

Discretionary housing payments are intended to help claimants who are receiving housing benefit but the amount they are receiving does not cover the full rent they are charged.

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