Online Services

Animals online services

For further information on animal licensing see the licensing section below

• Animal Fouling - Report a problem with animal fouling
• Dead Animal - Request the removal of a dead animal
• Noisy Animal - Report a problem with a noisy animal
• Pest Control - Report a pest control problem
• Stray Animal - Report a stray or lost animal

Benefits online services

For further information on the benefits visit http://www.burnley.gov.uk/benefits

• Benefit Fraud - Report someone you suspect of benefit fraud
• Council Tax/Housing Benefit - Make a new claim for these benefits
• Calculate Your Benefits - Estimate the amount you may be entitled to
• Change of Circumstances - Tell us if you circumstances change while you are claiming benefits
• Council Tax Discounts - Single occupier and other discounts
• Council Tax Exemptions - Dwellings that do not pay for counil tax

Bereavement online services

For further information on bereavement services visit www.burnley.gov.uk/lifeevents

• Memorial - Ordering a memorial plaque
• Book of Remembrance - Ordering an inscription

Business online services

For further information on business services visit www.burnley.gov.uk/business

• Business Advice - Request detailed advice or business information
• Business Directory - Database of Burnley businesses
• Business Property - Request an industrial/commercial property or land search
• Business Rates Direct Debit - Pay your rates by Direct Debit
• Business Rates Balance - Check your current business rates balance
• Business Rates Pay Online - Pay your rates online by credit or debit card
• Business Rates Relief - Reductions in business rates for eligible businesses
• Market Stalls - Apply for a stall at Burnley or Padiham markets
• Trading Standards - Make a complaint about a consumer problem

Community online services

For further information on community services visit www.burnley.gov.uk/community

• Community Database - Search for clubs, groups and societies in Burnley and Padiham
• Funding - Grantnet database search for grants and funding available
• Minibus - Booking form for using the community minibus

Council and democracy online services

For further information on council and democracy services visit www.burnley.gov.uk/council

• Complaints and compliments - Tell us your complaints or compliments about council services
• Mayoral invitation - Request the attendance of the Mayor or Mayoress at your event
• Publications - Request a council publication, document or guide
• Speaking at meetings - Request to speak at a council or committee meeting
• Voting - Register to vote, vote by post or proxy vote

Council tax online services

For further information on council tax services visit www.burnley.gov.uk/counciltax

• Allpay swipecard - Where to pay council tax by allpay swipecard
• Benefits - Apply for council tax benefits
• Balance - Check your current council tax balance online
• Change of address - Inform us of your new address
• Direct Debit - Apply to pay by direct debit
• Discounts - Single occupier and other discounts
• Exemptions - Dwellings that do not pay for counil tax
• Paying online - Use your credit or debit card to pay online
• Standing order - Apply to pay by standing order
• Business Rates Direct Debit - Pay your rates by Direct Debit
• Business Rates Balance - Check your current business rates balance
• Business Rates Pay Online - Pay your rates online by credit or debit card
• Business Rates Relief - Reductions in business rates for eligible businesses

Disabled persons online services

For further information on services for disabled people visit www.lancashire.gov.uk/social-services

• Blue Badge Permit - Apply for a disabled person's parking permit

 

Environmental Health online services

For further information on services that we provide, please visit the Environment section of the website.

Environmental Permitting

 

• IPPC A2 Application Form
• A2 Surrender Form Application to Surrender Form
• LAPPC Dry Cleaners Application Form
• LAPPC Part B Application Form
• LAPPC Petrol Vapour Recovery Application Form
• LAPPC Small Waste Oil Burner Application Form

Noise Pollution

• Environmental Protection Complaint Sheet - To register a complaint (noise/dust/smoke/odour)
• Noise Nuisance Diary Sheet - To record date and time of noise nuisance.
• Form B - Notification of the installation of an intruder alarm.

 

Housing online services

For further information on housing services visit www.burnley.gov.uk/housing

• Housing repair Grants/Discounts - Apply for home repairs, adaptations, extra security
• Energy Efficiency Grants/Discounts - Request an assessment to apply for energy efficiency grants and discounts
• Good Landlord and Tenant - Submit a property to the scheme
• Home Fire Safety Check - Request a free fire safety check of your home
• Housing Benefit - Make a new claim for these benefits
• Immigration Entry Clearance - Request a housing inspection for the Immigration Authority

Leisure, green spaces and amenities online services

For further information on leisure, green spaces and amenities visit www.burnley.gov.uk/leisure

• Allotments - Apply to join the waiting list for an allotment
• Coaching Courses - Apply to join a football coaching course
• Comments/Complaints - About parks, gardens, playgrounds, allotments, sports pitches, cemeteries, war memorials
• Fishing rod licence - Apply for a fishing rod licence

Licensing online services

For further information on licensing visit www.burnley.gov.uk/licensing

• Scaffolding and Hoarding - Highway permits for scaffolding companies
• Skips - Highway permits for skips

Planning and building control online services

For further information on planning visit www.burnley.gov.uk/planning

• Applications Search - Search for planning applications
• Business Planning - Apply for planning permission on a business property
• Comment on Applications - Comment on planning applications
• Conservation Areas - Apply for planning consent in a conservation area
• Listed Buildings - Apply for planning consent on a listed building
• Make your planning application online - Submit your application online
• Residential Planning - Apply for planning permission on a residential property 

Rubbish, waste and recycling online services

For further information on rubbish and recycling visit www.burnley.gov.uk/refuse

• Bins/Bags/Containers - Apply for a new bin, recycling container or refuse bag
• Composter - Buy a composter on-line
• Collection Day - Find your refuse & recycling facilities collection day
• Missed Collection - Report a missed bin collection

Parking, streets and highways online services

For further information on streets and highways visit www.burnley.gov.uk/transport

• Abandoned Vehicle - Report an abandoned vehicle
• Dangerous Building/Structure - Report a building or structure that is causing a danger to the public
• Flyposting - Report flyposting
• Flytipping - Report flytipping
  
• Graffiti - Report graffiti
• Gritting - Report a problem with road gritting
• Junction - Report a dangerous road junction
• Kerb - Apply for a kerb to be lowered to allow access
• Pavement - Report a broken or missing paving stone
• Pothole - Report a pothole or cracked road surface
• Road Closure - Apply for temporary closure of a road
• Traffic Lights - Report a problem with a traffic light
• Street/Sign Lights - Report a problem with a street light, sign light or bollard light
• Obstruction - Report an obstruction of a road or pathway
• Overgrown Trees/Hedges - Report an obstruction by a tree or hedge
• Vandalism - Report vandalism