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Complaints - Procedure: Outline
We try our best to get things right, but sometimes we may get it wrong. If you feel we have:
- done something badly or wrong
- failed to do something we should have done
- treated you unfairly or rudely
then make a complaint to us and we will try to put it right.
Find out how to complain and for an explanation of our complaints procedure.
Contact: Contact Burnley
Email: contactburnley@burnley.gov.uk
Telephone: 01282 425011
Fax: 01282 664498
Visit: http://www.burnley.gov.uk 9 , Parker Lane, Burnley, BB11 2BJPID No: 353
