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Pests and nuisance

Burnley Borough Council's Pest Control Service

Requests for service can be made in the following ways:

Telephone: 01282 425011
E-mail: streetscene@burnley.gov.uk
Fax: 01282 477248
Call in to: Contact Burnley, 9 Parker Lane, Burnley, BB11 2BJ

Online services: Complete a form to report a problem with pest control

Pest Control services can be arranged by contacting us during normal working hours, i.e. 9:00 a.m. to 5:00 p.m. on Monday, Tuesday, Thursday and Friday and from 10:00 a.m. to 5:00 p.m. on Wednesday.  Our staff will provide advice or make an appointment for an officer to carry out treatment.

About how we provide the service

Burnley Borough Council Pest Control is part of Burnley Borough Council's Environmental Services.  The Service prides itself on the quality of the service provided.  All Burnley Council pest control staff work to written treatment standards and undertake written risk assessments for all work carried out.  Burnley Council Pest Control provides a service to domestic properties to control pests and will, wherever possible, respond to service requests within 2 working days.

Burnley Borough Council treat the following types of pest control problems:

Cockroaches
Fleas and Bedbugs: A fee of £46.05 (inc. VAT) per visit is made for services provided to domestic customers
Common Wasp : A fee of £46.05 (inc. VAT) per visit is made for services provided to domestic customers
Mice
Rats

Click on the links below for advice on how to deal with the following types of pests:

Booklice
Bumblebees
Carpet Beetle
Cat Fleas
Cluster Flies
Earwig
Pigeons
Larder Beetle
Silverfish
Slugs and Snails

For information on different types of pest click on the website links below:

Badgers go to Natural England's website  and read their advice leaflet
Bats go to the Bat Conservation Trust's website
Bats in the local area go to the East Lancashire Bat Group's website
Bees go to the British Beekeepers Association website 
Foxes go to Natural England's website and read their advice leaflet
Headlice go to NHS Direct website
Mink go to Natural England's website and read their advice leaflet
Moles to to Natural England's website and read their advice leaflet
Rabbits go to Natural England's website and read their advice leaflet
Squirrels go to Natural England's website and read their advice leaflet
Water Voles go to Natural England's website and read their advice leaflet

Additional Information:
The Council does not provide this service for non-residential areas.
The Council does not provide a service for wasps/bees nests.