A-Z of Council Services

Council Tax Benefit is a government scheme administered by Local Authorities to help people on low incomes pay for Council Tax. It is a means tested benefit. Council Tax Benefit is paid directly to your Council Tax Account and we simply reduce your bill by the amount of benefit you have been awarded.

Online services: Use this download to apply for Council Tax and Housing Benefit.

Additional Information:

• A person may be eligible to claim council tax benefit if they are on low income or in receipt of income support or job seekers allowance.
  
• You cannot get Council Tax Benefit if you, or your partner between you, have more than £16,000 in savings, unless you are receiving Guarantee Credit.
  
• You can claim Second Adult Rebate if there are other people living in your home who are on a low income. You cannot claim Second Adult Rebate if you are married or have a partner.
• View the further information box below for more detailed information

Email: benefits@burnley.gov.uk

Telephone: 01282 425011

Fax: 01282 477228

Visit: Contact Burnley - Benefits

Address: 9 , Parker Lane, Burnley, Lancashire, BB11 2BJ

• Am I eligible for council tax benefit?
• How do I claim council tax benefit?
• When will I be paid?
• When does my benefit start?
• How will I be paid?
• How much council tax benefit can I get?
• What happens if there are other people living with me?
• How is my council tax benefit worked out?
• What money is counted when my benefit is worked out?
• What happens if I have savings or capital?
• What if you disagree with our decision?
• What is the Second Adult Rebate?
• What changes will affect my council tax benefit?
• What happens if we pay you too much benefit?
• How do I renew my benefit?
• What if I earn money from work?

• Estimate your benefit entitlement
• About Benefits
• Apply for council tax and housing benefit
• Council Tax Benefit
• Benefits - Change of circumstances
• Appealing against a benefits decision
• Overpayments
• Benefit Fraud