A-Z of Council Services

If any of your circumstances change you must tell us immediately, in writing. It is an offence not to report changes quickly and may result in you paying back large overpayments.

Online services: Download this form provided to tell us about your change of circumstances : change of circumstances form

Additional Information: You must tell us about the following changes:-

Please tell us if there are changes to the money you get, for example:

• you start or stop getting Income Support or Job Seekers Allowance (income based)
• you start or stop getting Tax Credit
• the money you or your partner gets increases or decreases

Please tell us if there are changes in your home, for example:

• you change your address
• the number of people in your home changes - for example, someone has a baby
• a partner comes to live with you

Please tell us if there are other changes, for example:

• you, or your partner, go into hospital for more than 6 weeks
• you, or your partner, become a student, or stop being a student

You do not have to tell us about changes in age (for example, if one of your children becomes 11 years old), as we will have this information already.

Email: benefits@burnley.gov.uk

Telephone: 01282 425011

Fax: 01282 477228

Visit: Contact Burnley - Benefits

Address: 9 , Parker Lane, Burnley, Lancashire, BB11 2BJ

• Am I eligible for council tax benefit?
• How do I claim council tax benefit?
• When will I be paid?
• When does my benefit start?
• How will I be paid?
• How much council tax benefit can I get?
• What happens if there are other people living with me?
• How is my council tax benefit worked out?
• What money is counted when my benefit is worked out?
• What happens if I have savings or capital?
• What if you disagree with our decision?
• What is the Second Adult Rebate?
• What changes will affect my council tax benefit?
• What happens if we pay you too much benefit?
• How do I renew my benefit?
• What if I earn money from work?

• Estimate your benefit entitlement
• About Benefits
• Apply for council tax and housing benefit
• Council Tax Benefit
• Benefits - Change of circumstances
• Appealing against a benefits decision
• Overpayments
• Benefit Fraud