A-Z of Council Services
Browse the Alphabetically listed information & services below:
Advice to consumers
Providing consumers with information and advice on minimum standards of buying and selling of goods and services.
Online services: Make a complaint or request advice about a consumer problem
Additional information: For further information visit Trading Standards (!) or Consumer Direct (!) .
Email: feedback@ts.lancscc.gov.uk
Telephone: 0845 600 1352 or 01772 533573
Fax: 01772 533591
Visit: Trading Standards Lancashire
Address: 58-60 , Guildhall Street, Preston, Lancashire, PR1 3NU
- What rights do I have if I buy faulty goods?
- What if I have paid for unsatisfactory services?
- What about services rather than goods?
- Do I need a receipt to get a refund?
- The goods I wanted were marked at a low price but the shop refused to sell them to me. Can they do this?
- The shop wants to carry out a repair - what if the goods are still faulty?
PID No: 787














