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Discretionary Housing Payments

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Discretionary housing payments

The discretionary housing payment scheme is a limited amount of money that the Government allows Burnley Borough Council to spend on additional payments of rent to claimants who require further financial assistance in order to meet their housing costs.

Discretionary housing payments are intended to help claimants who are receiving housing benefit but the amount they are receiving does not cover the full rent they are charged.

If you wish to make a claim please follow the link below.

Burnley Benefits Online

If you are unable to access the website or have additional needs, we can supply a paper form from our Contact Burnley offices on Parker Lane, Burnley, however if you apply online we can process your application faster than if you apply using a paper form.

Please note the evidence that you need to provide in support of your claim when applying.

You will need to write down the reasons why you think you should be awarded a discretionary housing payment and whether you require extra help with rent.

You will also need to state how much your income and outgoings are, and provide any appropriate evidence to support your application.

There are strict rules governing the administration of the discretionary housing payments scheme. You cannot be considered for a payment if:

  • You have not qualified for any housing benefit/housing costs at all
  • The shortfall is due to additional amounts being charged for arrears and/or court costs
  • The shortfall is due to additional amounts being charged for services that are ineligible for housing benefit e.g. fuel charges, meals etc
  • The help you require is in respect of other bills and not rent
  • The help you require is due to reductions in any benefit as a result of jobseekers sanctions, Child support sanctions or sanctions following certain offences
  • The help you require is a result of your housing benefit/housing costs being suspended
  • You are already receiving full housing benefit/housing costs

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