We know that flooding can make life extremely difficult for residents and businesses.
This page sets out advice and information for householders and businesses affected by flooding, and for all those seeking to make preparations in relation to the risk of flooding.
Flooding advice campaign:
Lancashire County Council has launched a campaign to help people be better prepared for possible flooding.
The campaign highlights the fact that flooding can happen almost anywhere, often without warning, during and after heavy rainfall – and that being prepared can significantly reduce its impact on people and property.
For more advice on preparing for and dealing with flooding click here
A leaflet called Flooding - Be Prepared has lots of helpful advice and tips.
Over the last few years, we have seen the devastating impact of heavy rainfall in Lancashire where people have had to leave their homes and seen valuables destroyed by flood water.
Even if you don't live near open water, there can be a risk of flooding. If it rains hard enough for long enough the roadside drains can become overwhelmed and the water will find its way to lower ground, potentially through houses, businesses or critical infrastructure.
It can't ever totally be prevented but there are things you can do to reduce the impact of flooding and preparing in advance will help you keep calm during a stressful situation.
This includes making sure you have the correct home insurance policy in place; writing a flood plan and preparing an emergency flood kit; making sure you know how to turn off your water, gas and electricity; and looking into ways of protecting your home from potential damage.
Localised flooding on the roads and pavements is a common problem during heavy rainfall, and often for a few hours afterwards. Unfortunately any damage it causes can of course last a lot longer.
Driving through anything more than about 10cm of water is a risk to motorists and their vehicles, while homes and businesses on the roadside are also at risk of damage from waves caused by vehicles moving too quickly through the water.
You can help reduce the risk of surface water flooding by making sure any drains on your own property are clear of leaves and other debris, because these often act like a plug and stop the water from draining away. You might even want to check leaves haven't blocked the drain on the road outside.
If you feel blocked drains are causing a flood risk please refer to the advice in the Flooding - Be Prepared leaflet (see link above) or contact Lancashire County Council which is responsible for road drainage.
Check your flood risk:
Click here to check how vulnerable your property is to flooding, find out about the latest flood warnings, and other useful information on how to prevent flood damage.
Please note that, in responding to actual flood emergencies, Burnley Council has no statutory obligation to provide sandbags for flood protection, but may supply filled sandbags as an emergency measure if appropriate.
Managing flood risk in Padiham:
For regular updates on the weather
- Tune in to your local radio station for the latest information about flooding and traffic reports.
- Check the Met Office Severe Weather Warnings.
- Follow the Met Office on Facebook and Twitter for weather updates.
- Follow the hashtags #LancsAlert and #FloodAware on Twitter.
- Lancashire Police – 999 – If there is an immediate risk to life call the police (101 non-emergency number).
- Environment Agency Floodline - 0345 988 1188 - To report a flood or if your property is at risk of flooding from a reservoir, river or coastal water.
- United Utilities - 0345 6723 723 - If flooding is from sewers or burst water mains.
- Power cuts – 105 - To report a power cut or get updates when your electricity has been cut off. You can find more flooding advice from Electricity Northwest and their priority services register for customers who may need extra support during a power cut.
Other key contacts
Lancashire County Council - 0300 123 6780 – If flooding is from highway drainage, surface water, groundwater or watercourses. We can also give you advice on local rest centres, road closures or vulnerable people. Report a blocked drain or a pothole using our online form.
The Environment Agency is a good source of information, not only when flooding is occuring, but also for advice and information on how to prevent flooding from affecting your property. The agency has issued a couple of posters which may be helpful - one covering personal property and the other your home
United Utilities has responsibility for certain sewage and drainage systems. There's useful information on their website.regarding flooding
Latest information : government and industry information on home insurance
Flood Re is the national scheme designed to help provide better access to affordable home insurance for those in high flood-risk areas across the UK. It represents a long-term, sustainable approach to providing home insurance for those at flood risk.
Download the information leaflet which describes how Flood Re will work for customers on the right or by clicking here. There is also a video available to watch at: http://www.floodre.co.uk/customer-info.
It is important that people at high flood-risk areas shop around for the best insurance policy. A list of participating insurers is avaiable at www.floodre.co.uk.
Flood resilience grant
Burnley Council is running a flood resilience grant scheme. Properties that were flooded as a result of Storm Eva (Boxing Day, 26th December 2015) may be entitled to grants of up to £5000, provided as part of government support.
This grant is in addition to the £500 household flood payment that you may have already applied for / received as a householder, or flood recovery grant you may have applied for if you are a business, and is in addition to the Council Tax / business rate relief which householders and businesses can claim.
The new grants are to help fund additional flood resilience or resistance measures, so as to better prepare properties for potential future flood events, both to prevent flood water from entering the property and to speed the recovery if it does. Guidance and application forms for the grants can be found in the Downloads section of this page.
The national Floodline 0345 9881188 helps people affected by the recent floods, including giving details of Government financial support you may be entitled to.