Your national non-domestic rates (or business rates) bill and all other notices the Council may issue are issued in accordance with the Non-Domestic Rating (Collection & Enforcement)(Local List) Regulations 1989 (as amended).
Your bill will give you details of how much you are required to pay and will specify the amount of each instalment and the dates on which they must be paid.
If you do not pay as instructed the Council will issue reminders and recovery action will commence.
Each part of the recovery process is detailed in these pages.
Contact the recovery department
For help and advice on how to deal with your NNDR/business rates debts or If you have arrears subject to Court proceedings that you wish to discuss then contact the recovery department.
Over the phone
Contact us during office hours
Email - firstname.lastname@example.org anytime. We aim to respond to your enquiry within five working days.
You can visit us at our our Contact Burnley offices at Parker Lane, Burnley
Payments of your business rates can be made 24 hours a day via the Council's website.