Domestic premises 

Noise from neighbours if found to be persistent or unreasonable may be considered to be a statutory nuisance. If you would like to make a complaint download guidance, noise diary sheets and noise complaint advice/information from the Downloads section on the right.

Barking dogs

Dogs will bark! What is considered to beexcessive and persistent barking candifficult to gauge but,as a general ruleof thumb,we would investigate and deal withuncontrollablebarking, whining or crying, especially at inappropriate times or in circumstances that interfere significantly with how someoneuses and enjoys their property. For example,(notdefinitive).

1. Continuousbarking for 30 minuteson 5 days over a 7 dayperiod.
2. Barking for more than a combined total of 1 hour in 24.
3. Barking occurringduring “quiet hours” between 11pm and 7am

Download noise diary sheets from the Downloads section on the right if you would like to make a complaint.

Commercial & industrial premises

Noise from commercial or industrial premises may be a nuisance. Contact us for advice.

Licensed premises

Problems may arise when licensed premises are sited too close to residential properties. Regulated entertainment or people attending these venues may cause noise nuisance.

Intruder and car alarms

Commercial or domestic alarms may be the cause of nuisance. Contact us to report a sounding alarm.

Out of hours noise service

Burnley along with neighbouring authorities operate the Pennine Night Time Noise Service (PNNS). Contact us to find out how we deal with noise nuisance outside of normal office hours.

Taking your own private action

Guidance on how to take your own private action relating to nuisance under Section 82 of the Environmental Protection Act 1990.