Council Tax and Benefits
Your Council Tax helps fund the services we provide – as well as the work of Lancashire County Council, Lancashire Fire Authority and the Lancashire Police and Crime Commissioner.
View your council tax balance, register a change of address, apply for a discount or exemption or tell us about a tenant moving in or out of your property. You can also view when your next payment is due, set up or amend a direct debit and now you can also register for paperless billing.
Claiming Housing Benefit or Council Tax Support
Apply for housing benefit or the Council’s Discretionary Housing Payment scheme. Before making an application, see if you are eligible by using our online eligibility checker.
Do you need to provide additional evidence in support of a claim?
Upload your evidence here and we can deal with your information faster and can make any changes to your account sooner.
If you don’t have a PC, don’t worry, you can access a PC or the internet, by using the free access PCs at any of the Burnley libraries, at some local community centres or in our main customer service centre at Contact Burnley in Parker Lane. Staff are also on hand to help.
If you are still not sure what to do, take a look at our helpful guides.