The revenues & benefits service administers claims for Housing Benefit on behalf of the Department for Work & Pensions. The service also administers the discretionary housing payment scheme.
Housing benefit is a means tested benefit for tenants to help meet their rent. Council Tax Support is available to help people on low incomes to meet their Council Tax liability. If you wish to claim both benefits you need only complete one application.
Burnley is now a Universal Credit area. This means that how you apply for help with paying your rent has changed. Before you continue to make an application check the following statements,
- You have reached State Pension age
- You live in supported accommodation such as a refuge, homeless hostel, sheltered housing or accommodation which includes care, support or supervision
- You live in temporary accommodation provided by the local authority
IMPORTANT: If you also want to claim Council Tax Support you MUST make a claim with us.
All applications for Housing Benefit and Council Tax Support should be made online using our online portal.
Apply for Housing Benefit/Council Tax Support
Struggling to cover your rent? Discretionary housing payments are intended to help claimants who are receiving housing benefit or the housing element of universal credit but the amount they are receiving does not cover the full rent they are charged.
If any of your circumstances change, including your income, household or capital, you must tell us immediately so we can calculate your new amount. If you are not sure how to use the online portal, watch our helpful online video giving you all the information you need.