All applications for Housing Benefit and Council Tax Support should be made online using our online portal.

If you apply online we are able to process your application faster providing you supply all the necessary evidence. If you are unable to access the website or have additional needs, you can also visit Burnley Council customer service centre where you can use one of free access PC's or tablets. We also have staff on hand to guide you through the process. 

Save yourself time before making a claim, use our online calculator to see if you are eligible, this will give a good indication to your eligibility.

Check your eligibility for benefit

If you have used the online calculator and still wish to make a claim online please follow the link below

Apply for Housing Benefit/Council Tax Support

If any of your circumstances change, including your income, household details or capital, you must tell us immediately so we calculate your new amount.