Pre-application enquiry service
The Council makes a charge for written advice it provides to developers and householders prior to submitting a planning application.
This is to ensure the costs of providing the service are recovered from the person using it and that it does not fall to the council taxpayer.
You will need to make a formal request by completing a Planning pre-application enquiry form. A charge will also be made for providing written advice (pre-application advice charges) as to whether planning permission is required for house extensions. Due to current workloads the case officer will aim to respond to valid applications within 4 weeks.
Check out whether you need permission
For free advice as to whether or not planning permission is needed for a house extension, or works within the curtilage of a dwelling, you can visit the Planning Portal where there is free and up to date guidance and an interactive tool to help you decide if you need permission.
You can get straight to the relevant information by clicking here . You can also explore the Planning Portal's project planning, building and completion advice including the project advice, the interactive house for visual guidance on permitted development and many common householder projects. Mini guides also provide project-specific advice on the most common householder improvements. Click here.
Fees can be paid by card or cheque or by sending a cheque with the enquiry form. Cheques should be made payable to Burnley Borough Council. When calling to make payment please ask for Sarah or Karen.
The planning support staff will be available to receive calls during the following times:
Tuesday to Thursday 10am - 12noon
The contact number is 01282 425011
Please note that calls will not be received outside of the above times.
Due to the limited number of calls we can take we request that you contact us by email at: firstname.lastname@example.org and only by phone if you are unable to do so.
We apologise for any inconvenience and thank you for your patience.